What is Whatsapp Marketing?
WhatsApp Business is a version of the popular messaging app WhatsApp specifically designed for small and medium-sized businesses (SMBs) to interact with their customers. It provides businesses with additional features and tools to enhance their communication and customer service efforts. WhatsApp Business allows businesses to create a separate business profile using their business phone number. This helps in distinguishing between personal and business conversations. Some key features of WhatsApp Business include: Business Profile: Businesses can create a profile with essential information such as their address, business description, email address, and website. This allows customers to find and connect with the business easily. Messaging Tools: WhatsApp Business provides various messaging tools to help businesses efficiently manage customer interactions. These tools include quick replies, which allow businesses to create pre-set responses for commonly asked questions, and automat...